Refund Policy
RadaTV is a media player only.
It does not include, sell, host or provide any TV channels, movies, series or other content.
You must add your own playlist (M3U URL or Xtream Codes login) from a provider you are legally entitled to use.
Without your own playlist the app plays nothing.
Last updated: 13 October 2026
Every TV gets a free 7-day trial of the full player, so you can check that RadaTV works with your TV and your own playlist before paying.
- 14-day refund: if the player does not work for you, email [email protected] within 14 days of purchase with your order email or TV MAC address and we will refund you in full. The license on that TV is then deactivated.
- Yearly renewals: cancel anytime before the renewal date to avoid the next charge. A renewal charged in the last 14 days can be refunded on request.
- Not covered: problems with your playlist provider or its streams (we do not sell or control content), and refunds requested after 14 days, unless required by law.
Refunds are issued by Creem, our Merchant of Record, to the original payment method. We answer all requests within 3 business days.